Privacy & Data Protection

1xjet Privacy Policy — How Your Data Is Protected

Your personal information is a trust held by us. What data we collect, where it's stored, and who can access it — all explained in plain English.

Last updated: January 2026 About a 7-minute read
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Your Data Is Never Sold
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Policy Section
Jan 2026
Last Updated

Our Core Privacy Commitments

What 1xjet Does — and Does Not Do — With Your Data

Protected by Encryption

Every transaction and piece of personal data is protected by SSL 256-bit encryption — the same technology used by banking sites. No one on the outside can read it.

Your Data Is Never Sold

Your name, phone number, or email is never sold to advertisers or any third party. This commitment is a core principle at 1xjet.

Your Control

You have the right to request access to, correction of, or deletion of your data. Simply contact support to get the process started.

Cookie Transparency

Every cookie used on the platform is listed with a clear explanation of why it is used. You have the option to disable non-essential cookies.

Secure Storage

Data is stored on secured servers, regular security audits are conducted, and access is restricted to authorized personnel only.

Immediate Notification in Case of a Data Breach

In the event of a security incident, affected users will be notified as quickly as possible and protective measures will be taken.

This Privacy Policy 1xjet Applies to all users of the website and mobile app. By creating an account or using our services, you are considered to have agreed to this policy.

01

Introduction & Scope

1xjet believes that user privacy is a fundamental right. We collect only the data necessary to provide our services and protect it with the highest level of security. No excess or unnecessary information is ever collected.

This policy applies when you visit the 1xjet website, use the mobile app, create an account, make deposits or withdrawals, or contact our support. It applies to any interaction you have with 1xjet through any channel.

This version of the policy is provided in Bengali for ease of understanding. The English version shall be considered the definitive version for all international legal matters.


02

What Data We Collect

1xjet collects three types of data — what you provide directly, what is generated automatically as you use the service, and what comes from third parties (such as payment providers).

What you provide directly:

  • At registration: full name, date of birth, email address, phone number.
  • For KYC verification: a copy of your national ID or passport, and a selfie.
  • For payments: bKash/Nagad/bank account number (full account numbers are not stored).
  • When contacting support: chat messages, email content.

Automatically collected:

  • Device type, operating system, browser.
  • IP address and approximate location.
  • Login times, page visit history, betting activity.
  • Cookies and session data (see Section 6 for details).

03

Why We Collect Your Data — Purpose

1xjet does not collect any data without a reason. Every piece of information has a specific purpose:

  • Identity verification for account creation and management.
  • Deposit & withdrawal processing — to ensure payment security.
  • Fraud prevention and detection of multiple accounts.
  • Meeting legal and regulatory obligations (KYC/AML).
  • Customer support — issue resolution & communication.
  • Platform improvement — analyzing usage patterns to enhance your experience.
  • Responsible Gaming — detecting unusual betting patterns to keep users safe.
  • Keeping you informed about relevant bonuses and offers (subject to your consent).

04

Who Your Data Is Shared With

1xjet does not sell your data. However, limited information may be shared with trusted third parties as necessary to operate the service:

Third Parties What Data Is Shared Why Sold?
Payment providers (bKash, Nagad) Transaction amounts and reference numbers Payment Processing No
KYC Verification Service Identity information Identity Verification No
Analytics Tools Anonymous usage data Platform Improvement No
Law Enforcement As required by legal order Legal Obligations No
Advertisers — No data — Not Applicable No

Every third party is contractually bound to comply with 1xjet's privacy standards. They may not use the data they receive for their own purposes.


05

How Long We Retain Your Data

1xjet does not retain your data longer than necessary. Retention periods vary depending on the type of data:

  • Account details: For the duration of active account use and up to 5 years after closure, as required by law.
  • Transaction History: 5–7 years in compliance with financial regulations.
  • KYC documents: 5 years after verification is complete (legal obligation).
  • Support Chat: 1 year after the issue is resolved.
  • Cookie data: Session cookies — deleted when the browser is closed. Persistent cookies — last from 30 days to 1 year.
  • Marketing consent: Until consent is withdrawn.

After the specified period, data is securely deleted or anonymised.


06

Cookie Policy

Cookies are used on the 1xjet website and app — primarily to improve service quality and ensure a smooth experience. Below is an overview of the types of cookies we use:

Non-essential cookies can be turned off through the app settings or your browser settings. However, disabling essential cookies may affect the platform's functionality.


07

Data Protection Measures

1xjet uses multiple layers of security to protect your data. It is not just a password — protection is built across the entire system.

  • SSL 256-bit encryption — applied to all communications and transactions.
  • Two-factor authentication (2FA) — an extra layer of security for logins and withdrawals.
  • Biometric login support (fingerprint / Face ID).
  • OTP verification required for every withdrawal.
  • Automatic alerts and account lock triggered upon detection of suspicious login activity.
  • Regular security audits and penetration testing.
  • Only authorized personnel can access data — role-based access control.
  • Data backed up on secure servers — no risk of data loss.

There are steps you can take as well: use a strong password, keep 2FA enabled, and never share your password with anyone. Security is a shared responsibility — it takes both sides.


08

Your Data Rights

You have several important rights regarding your personal data. To exercise any of these rights, please contact our support team:

Right to Access

You have the right to request a copy of the data we hold about you. This is typically provided within 30 days.

Right to Rectification

The right to request correction of inaccurate or incomplete information. Changes are made subject to identity verification.

Right to Erasure

Request to delete personal data after account closure. Takes effect once legal retention obligations have been fulfilled.

Right to Restrict Processing

Request that your data be used only for specific purposes — such as opting out of marketing messages.

Right to Data Portability

The right to request a copy of your data in a machine-readable format.

Right to Object

The right to object to certain types of data processing — particularly profiling and marketing.

To exercise this right, email support@1xjet.site or reach us via live chat. Requests from KYC-verified accounts are processed faster.


09

Child & Minor Protection

1xjet strictly prohibits services to anyone under 18. Age declaration is mandatory at registration, and age verification may be requested at any time.

1xjet does not knowingly collect or process personal data from minors. If a minor creates an account by mistake and it comes to our attention, that account is immediately closed and all collected data is deleted.

If you believe your child has created an account on 1xjet, please contact us immediately at support@1xjet.site and we will take prompt action.


10

Privacy Policy Updates

1xjet may update this Privacy Policy from time to time — due to changes in law, new services, or security improvements. The date of the latest revision will always be shown at the top of this page.

For significant changes, you will be notified via your registered email or through a pop-up notification on the platform. Continued use of the platform after any changes constitutes acceptance of the updated policy.

If you do not agree to the updated policy, you will have the option to close your account and withdraw your balance.


11

Contact — Privacy Inquiries

If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

  • Email: support@1xjet.site — privacy-related queries are typically answered within 48 hours.
  • Live Chat: Available 24/7 in Bangla — the fastest way to get answers to general questions.
  • In-app support: Log in to your account and send us a direct message.

For formal data deletion or portability requests, emailing us with "Privacy Request" in the subject line helps us process your request faster.

Your Data Is in Safe Hands

At 1xjet, every piece of your data is treated as something held in trust. If you ever have a question or concern, reach out to us right away — we are always ready to respond in Bangla.

Why Privacy Matters

Whenever we use an online service, we share information about ourselves — sometimes knowingly, sometimes not. Our email address, phone number, even our usage habits — all of it builds a digital identity. 1xjetEvery piece of information you provide at is something we take seriously.

As online services have grown in Bangladesh, occasional misuse of personal data has made headlines. 1xjet has set itself apart as a platform that operates differently — with no major data breach recorded in over three years.

This Privacy Policy was not written merely to meet legal obligations. It is our commitment to you — so you always know what happens to your data. No hidden data collection, no opaque agreements.

KYC verification can feel like a hassle — handing over your national ID means sharing a lot of personal information. But it's actually there to protect you. If someone tries to access your account and withdraw your funds, KYC verification stops them. We store that information with bank-grade security and use it solely for identity verification purposes.

This policy also covers cookies with full transparency. Many sites use cookies without explaining why. 1xjet explains the purpose of each cookie individually — which ones are essential and which are for analytics. You choose which cookies to keep enabled.

Data rights work in practice here. Users who request a copy of their data actually receive one. Requests to close an account and delete data are genuinely processed. These rights apply in reality, not just on paper.

On the security front, SSL encryption, 2FA, and OTP together form a three-layer protection system that keeps your account secure. That said, technology alone is not enough — your own vigilance matters too. Simple habits like never sharing your password and avoiding suspicious links go a long way in keeping your account safe.

Your trust in 1xjet is our most valuable asset. Protecting your privacy is not just about legal compliance — it is a reflection of the respect we have for our users. Feel free to reach out with any questions, anytime.

Frequently Asked Questions

Questions Users Ask

1xjet offers betting on more than 30 sports including football — the process is broadly the same across sports, though the available markets differ. Head to the Sports Betting section and select football, where you will find leagues ranging from the Premier League, La Liga, and Bundesliga to the AFC Champions League. The most popular football markets include match result (1X2), Both Teams to Score (BTTS), total goals (Over/Under), first goalscorer, and handicap markets. Compared to cricket, football has some unique markets — such as number of corners, number of cards, and half-time score. Live betting, cash out, and accumulators work the same way across all sports. If you are coming from cricket betting, the best way to start is with the match result market and then gradually explore the rest. Football analysis is also available on the Betting Tips page.

1xjet has a loyalty program that offers additional benefits to regular users. It typically features multiple tiers — Bronze, Silver, Gold, and VIP — with your tier determined by your betting activity. Moving up the tiers unlocks perks such as higher cashback percentages, faster withdrawal processing, a dedicated account manager, priority access to special tournaments, and higher betting limits. VIP members generally receive invitations to exclusive events and tournaments, along with customized bonus offers not available to other members. For current details on the active VIP program and tier requirements, visit the "Rewards" page or ask our support team — program details are subject to change.
Get started safely

Your data is protected — join now

1xjet's Privacy Policy means your data is in safe hands. Register, claim your welcome bonus, and enjoy with complete peace of mind.

For users aged 18+ only. Bet responsibly.

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